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16. martie 2009 12:34
by skorpionking
0 Comentarii

Microsoft Office Word has stopped working on Vista ... fixed

16. martie 2009 12:34 by skorpionking | 0 Comentarii

I had this anoying problem as many others ... Suddenly, after working perfectly, when trying to open a word/ppt document with Word 2007 or PowerPoint 2007, I've got the ugly screen: Microsoft Office Word/Power Point stopped working.

Microsoft Office Word stopped working was driving me CRAZY on Vista!

I've tried Office Diagnostics, no solution, reinstall Office 2007, no success. Until I've figured out it could be caused by some Office Addins. But which one? You can try uninstall your Office Addins or simply start your registry editor (Start - Run - regedit) and go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word respectively PowerPoint and rename the Addins in OldAddins. You can also look for the Addin and rename it in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12\Word and Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\12\Word (before doing this save your registry keys and close all your office apps, also the ones running in IE). Another cause could be an outdated printer driver (it was in my cause) so go in Start - Printers and set the default printer the Microsoft XPS Document Writer. Then update your printer drivers and set it again as your default printer. It should work. Life is good again :-)

PS: The MS Support should try these alternatives before driving the customers crazy with Office Diagnostics or Repair or Uninstall/Install.